Privacy Policy

1. Introduction

Handshake Exchange ("we," "us," or "our") operates the website handshake.exchange. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our escrow transaction facilitation service.

2. Information We Collect

We collect information that you provide directly to us when using our service:

• Account Information: Email address when you initiate a transaction.
• Transaction Data: Item descriptions, sale prices, counterparty email addresses, and transaction status.
• Communication Data: Any messages or correspondence you send to us.

We do not directly collect payment information, government IDs, or banking details. These are collected and processed by our escrow partner, Escrow.com, under their own privacy policy.

3. How We Use Your Information

• To facilitate and manage escrow transactions on your behalf
• To communicate with you about your transactions
• To send transaction status updates and notifications
• To detect, prevent, and address fraud or technical issues
• To comply with legal obligations
• To improve and optimize our service

4. Information Sharing

We share your information only in the following circumstances:

• Escrow.com: We share transaction details with Escrow.com to process your escrow transactions. Escrow.com acts as the licensed escrow agent and is subject to their own privacy policy and regulatory requirements.
• Transaction Counterparties: Your email address is shared with the other party in a transaction so that both parties can communicate and complete the deal.
• Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your information, including SSL/TLS encryption for all data in transit and encrypted storage for data at rest. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your transaction data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records are typically retained for a minimum of 5 years to comply with financial regulations.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Object to or restrict certain processing of your data
• Data portability

To exercise any of these rights, please contact us at privacy@handshake.exchange.

8. Cookies and Analytics

We use essential cookies to maintain site functionality. We may use analytics services to understand how visitors use our site. These tools may collect information such as your IP address, browser type, pages visited, and time spent on pages. You can control cookie preferences through your browser settings.

9. Third-Party Services

Our service integrates with Escrow.com for payment processing and escrow services. When you create a transaction, you are also subject to Escrow.com's privacy policy and terms of service. We encourage you to review their policies at escrow.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Hay & Wilson
Reno, NV
Email: privacy@handshake.exchange